Field Service Management Made Easy. Optsy’s software empowers your business operations.

Optsy Field Service Management Software

Field Service Management Software that Refines Your Workflow For Advanced Results

Optsy’s field service crm simplifies and manages your business workflow, allowing both office and field teams to focus on what matters most: the customer. With our solution, you can easily create and update real-time schedules, handle accounting tasks, generate custom reports, handle comprehensive service contracts, and more—all from a single, feature-rich platform.

Feedback From Field Service Management Customers

System Features Overview

work order management software

Create a Work Order

Create or update customer profiles and manage job details to ensure all information is current and accurate.

service dispatch software

Dispatch & Send Reminders

Easily create your team’s schedules and reminders on one screen using a drag-and-drop process, and they’ll see their customized work schedule for the day.

field service software reports

Track Status & All Reports

Monitor the status of work orders and view a range of reports on jobs, equipment, inventory, and more to get a clear picture of everything.

Schedule wiring installations with efficient dispatching systems managed by skilled technicians to enhance productivity.

Optsy’s Management Solutions works hand in hand with the tools you’ve been using…

  • QuickBooks integration for smooth accounting and easy tax preparation.
  • Cloud and self-hosted options, letting you manage your data your way.
  • An interface that offers a variety of options with a familiar design.
  • Optsy software service is designed for small businesses, offering something new to enhance every company.
  • Our technicians ensure the software is set up properly, allowing you to continue running your business as usual.
Schedule wiring installations with efficient dispatching systems managed by skilled technicians to enhance productivity.
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Fully Customizable Field Service Contract

  • ⁠The Optsys service contract within the software lets the technician input information and calculate price rates based on the contract.
  •  ⁠Advanced billing allows costs to be shared between your company and another entity, splitting the bill accordingly.
  • ⁠ ⁠Specify the number of hours eligible for a special rate in the service contract and when the regular rate will apply.
  • ⁠ ⁠You can evaluate if the special rates within the agreement were cost-effective, identifying profits and areas for rate adjustments.
  • ⁠Service contracts for both commercial and residential customers.
HVAC Mobile app with customer management features for technicians

Field Service Mobile App

  • Create detailed reports within the app and include photos of the site before and after the job.
  • ⁠The contractor app can update a full variety of information about a job, including PO requests and job-related notes.⁠
  • ⁠Create customizable agreements, send invoices, and collect both pre- and post-work signatures, all within the app.
  • ⁠Get paid on-site with a credit card processing system powered by Fidelity.
  • The Optsy mobile app is fully operational on both iOS and Android devices.
HVAC Mobile app with customer management features for technicians
Field service software support

Our mission is to deliver an exceptional experience and ensure customer satisfaction so you feel confident in every aspect of our field service software and mobile app. We’re committed to supporting your growth.

We provide complimentary, high-quality training for new customers and are always available to assist all clients. We believe in empowering our users with the tools and resources they need to thrive, including our in-depth reporting features so that you can make the most of your experience.

The ultimate solution for field services automation, designed to make a difference to your business.

Achievements

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Frequently Asked Questions

Optsy is a management software tailored for small to midsize businesses. It’s designed for field service teams to improve efficiency and coordination in HVAC, plumbing, electrical, IT, and other service industries. Optsy provides real-time scheduling, dispatching, job tracking, and other key benefits to keep your operations running smoothly.

Optsy offers a hybrid deployment model. It can run on your local servers or be hosted in the cloud, depending on your business’s IT needs and compliance requirements.

Yes, Optsy fully integrates with QuickBooks, allowing your organization to sync invoices, payments, and customer records without the need for redundant manual entry and ensuring that no duplicate information is copied over.

Optsy provides high-level customization and functionality to help companies succeed, with features like workflows, customer forms, reports, and mobile technician views — all ideal for specialized service industries.

The Optsy mobile app lets your technicians view schedules, update work orders, collect customer signatures, and create invoices on the go — even offline.

What sets Optsy apart from other competitors is our exclusive features, including extensive reporting, advanced customization, billing, contract management, and exceptional customer support.

Yes, you can create detailed performance reports on technicians, jobs, revenue, service response times, and more — all exportable for business intelligence purposes.

Yes, Optsy provides dedicated onboarding, training sessions, and ongoing support via phone and email communication to help you maximize the platform’s features.

Pricing is tailored based on company size, number of users, and feature requirements. For quotes and availability, please contact our sales team directly to schedule a personalized demo.

Advance your business future ahead

Let’s schedule a one-on-one demo to explore how we can enhance and expand your business toolkit.

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